Emerald Technology, Inc. Privacy Policy

Emerald Technology, Inc. (Emerald) asks customers to supply various personal data when placing an order, such as name and address, credit card information, and email address. We use this data only for the purpose of filling an order or communicating with the customer or supplier about the status of an order. You will be emailed a receipt and instructions on how to setup the registered versions of your purchased software/service.

We will release personally identifiable information to third parties and organizations when appropriate for us to do so in order to comply with the law or to protect against fraud . We will also release such information to cooperate with law enforcement or other governmental investigations, to comply with all valid court orders or subpoenas, to protect the legal rights of us and our users, or when we believe it is necessary for fraud protection and/or credit risk reduction.

Except for the circumstances set forth in the previous paragraph, we will not knowingly distribute customer information to be used in mailing lists, surveys, or any other purpose other than what is required to perform our services.

What information do we collect? How do we use it?

Emerald must collect the purchaser's name, email address, mailing address, phone number, credit card number, and expiration date. This allows us to process and fulfill orders and provide notification of the order status.

Emerald collects domains visited that we have not seen before in an anonymous fashion.  We have no records and no way of linking a users web surfing habits to individual users.

If you choose to review websites as a part of your Safe To View toolbar you must leave your contact information for us to validate the authenticity of the claims.  This information is not kept for more than 60 days.

How does Emerald protect customer information?

Emerald does not collect information from individual users surfing habits.  Emerald only collects the minimum amount of information required to perform the services.

Customers who buy through the EmeraldShield.com store are shopping on a secure server (Using SSL), which encrypts all of the customer's personal information including name, address and credit card number. Encryption ensures that no one can access or use personal information in an unauthorized manner.

Our commerce system was developed in-house with security as its number one priority. This single entry point allows Emerald to maintain the tightest access control. No third parties are used in processing payments, and no third party is ever given access to our system.

Emerald has made an investment in protecting our clients' and customers' information utilizing the following technologies:

Firewall
Firewalls allow the use of authenticated access and can prevent certain types of traffic from entering the private network. We have deployed hardware and software firewalls in an effort to monitor attempts to penetrate our systems. All access attempts on our servers are logged and monitored.

SSL (Secure Socket Layers)
Because we accept sensitive information from end-users such as passwords and credit card numbers, Emerald's site uses SSL. This logic encrypts the data being sent to the server from the browser using high-level encryption technology. Once the data is collected it may be required that the data be maintained for a certain period of time inside our private network. Encrypting the data means it cannot be viewed in plain text.

What about cookies?

Cookies are small pieces of information that are stored by your browser on your computer's hard drive. Emerald may use cookies to monitor web traffic, but these cookies do not store sensitive data.

If you choose to review websites and click the "remember me" box on user login your user information will be stored on your machine in a cookie.